Here is some of the recent feedback we've had from satisfied customers. There are too many comments and photos to show them all!
Customers receive a discount on their next order if they supply a photo or video of their finished, repaired jigsaw, so photos and videos are included if they've been supplied.
I am BEYOND thrilled!!! So excited. It appears that your package was repackaged. Idk but after a long overseas trip, it arrived and I am so pleased!!! Thanks so much!! ...I shipped [the jigsaw pieces] from a small rural town of 7500 in south Alabama, U S A. The puzzle was the first one I had ever put together and it was something that my son and I did together while he was going through a difficult time in his life. It was very therapeutic for us both. To have y’all make the missing pieces so the puzzle is complete means more than words can say. Dale Ash (USA) - August 2019
Pepsi Cola Vintage Puzzle Collection Yesteryear Jigsaw Puzzle (500 Pieces)
What an amazing website, and lovely people too! Upon completing a 1000 piece photo puzzle that I had had custom produced through PhotoBox, I discovered that a piece was missing. Photobox were not helpful when I contacted them, especially since I had spent many months on this jigsaw and always frame them and put them on the wall.
When doing a google search, I discovered Jigsaw Doctor, and they have done an amazing job. I am very pleased with their quick service, which was returned far quicker than the 14 days that they state, and I would highly recommend that if anyone is missing a jigsaw puzzle, to contact Jigsaw Doctor. Helen Garvey (UK) - July 2019
Custom Puzzle (Photobox)
I received my replacement pieces this morning and I'm absolutely thrilled. They are fantastic and they're totally undetectable in the jigsaw. Great service. Great communication. Thank you so much for doing such an amazing job and so quickly. I hope I don't lose pieces in the future but if I do I'll definitely use Jigsaw Doctor again. Absolutely brilliant! Sandra Campbell (UK) - January 2020
Collection Exclusiv (Egyptian) (Ravensburger)
When the jigsaw piece arrived this morning I was gobsmacked to see what a fantastic replacement you have made. The fitting is spot on, also the colors; you cannot tell looking at the jigsaw which is the one you replaced for us; well done everyone for your help; 10 out of 10 many thanks again.
P.S This jigsaw is about 50 years old Kevin Tipping (UK) - March 2020
The Beatles Illustrated Lyrics (Philmar)
Instructions on how to send puzzle pieces and what information was needed was clearly outlined. I was notified promptly when the puzzle pieces arrived and they were returned to me in a timely fashion. The fit is perfect and the image perfectly in keeping with the puzzle. I'm excited to be able to enjoy this puzzle knowing it will actually be complete now! A.S.P. (UK) - April 2020
Paris Balcony (Ravensburger)
Many thanks, new pieces received safely - another excellent job - well done. Mark Ferrigan (UK) - November 2019
Le pont japonais by Monet by Puzzle Michele Wilson
A very professional operation. I spent 3 months completing a very challenging limited edition black and white puzzle of New York City only to discover that 2 pieces were missing. This was frustrating as I had spent some time searching for this puzzle with a view to having it framed The original manufacturer were unable to replace the two pieces but to be fair to them did provide a refund. Jigsaw doctor were able to rectify the missing pieces to a high standard. I have yet to find a single person and there have been 10 so far who can identify the 2 replacement pieces. It will now be framed as per my original intent . Thank you jigsaw doctor . J.S. (UK) - March 2020
Construction Lunchtime 1932 (Ravensburger)
There is nothing worse than spending hours on a fantastic Jigsaw puzzle only to find a piece missing at the end. Thanks to Jigsaw Doctor, my 3000 piece puzzle is now complete and you would never pick out the specially made piece. I was so lucky to find Jigsaw Doctor, and can not thank them enough for their wonderful service. Joy Cherry (Australia) - October 2019
African Animal World (Ravensburger, 3000 Pcs)
Thank you for the excellent work in creating three missing pieces for our wonderful puzzle. A picture is attached. The replacement pieces blend beautifully with the original pieces and I am certain that no one could identify which pieces were the new ones. You did a great job. This is the fourth time we have used jigsawdoctor and, as always, we are very pleased with the excellent quality of the completed puzzle. Fred Jabobs (USA) - July 2019
Cinque Terre, Italy (Clementoni)
...my daughter is finally home and she is impressed with her 'new' puzzle! I am forwarding a pic of the complete puzzle so you can see the finished product and to see how good it looks! Stephanie Soltice (Canada) - May 2019
Flowery Mountains (Ravensburger)
Wow! Much better than I'd even hoped for. Your website information doesn't do you justice - these were indistinguishable from the surrounding pieces. Really pleased with how it turned out. Pat Walsh (USA) - February 2020
Vintage Car (Trefl)
Really impressed by Andy's attitude, nothing any bother. Honest entrepreneur . Brian Caughey - January 2020
Found puzzle piece before replacement was made.
Masterful workmanship. Very, very impressive result. G.K. (USA) - February 2020
Seacoast Lane (Victory wooden jigsaw puzzle)
I have used your service twice and have been completely satisfied both times. It seems that i only buy puzzles with missing pieces since I have one completed and one in progress with missing pieces. Or else my dog is eating them. I have attached a picture of the latest puzzle that you completed for me.Richard Butrovich (USA) - June 2019
Barns Owls (Cobble Hill Puzzles)
This video contains a recording of a telephone message left by Helen in Scotland, who wanted to tell us how thrilled she was with her replacement jigsaw piece.
Helen also wrote:
I will definitely use your service again as I do not like to see my precious "Babies" incomplete and before I found you threw out about 3 puzzles with missing pieces (Thankfully was able to get all three with all the pieces there and are in my collection) Once again a BIG THANK YOU for doing that for me, you are the fifth emergency service. Ambulance, fire, police, Green Flag and The Puzzle Doctor.